Product Overview

Property, Residence, Mall and Commercial Facility Management

A multi-company management system that brings the daily operations of estates, residences, malls, plazas and the firms running them together on one platform.

It turns scattered spreadsheets, WhatsApp messages, phone calls, e-mails and paperwork into a traceable digital operation where management, field teams and residents all work from the same current data.
Live

Admin Dashboard

Property, Residence, Mall and Commercial Facility Management

0

Total Sites

0

Total Blocks

0

Total Units

0%

Occupied / Vacant

0%

Collection (Month)

0

Open Faults

Collection (Month)

+12.4%

128

Daily Visitors

19

Visitors Inside

6

Critical Stock

14

Open Work Orders

Recent Collections

  • Block A, No. 4 — ₺2,450
  • Block C, No. 12 — ₺2,450
  • Block B, No. 7 — ₺2,450

Recent Expenses

  • Cleaning supplies — ₺4,250
  • Landscaping — ₺12,800
  • Electricity bill — ₺9,640

Recent Announcements

  • Lift maintenance — Block B
  • Estate dues updated
  • Car park notice
Overview

Property, Residence, Mall and Commercial Facility Management does not just track dues; it unifies the whole operation.

It brings the estate–block–unit structure together with owner and tenant records, charges and collections, bank and cash transactions, resident communication, faults and work orders, staff, stock, visitors, common areas and legal follow-up — all in the same chain of data.

A single source of data

Reduces repeated data entry and the inconsistency between separate lists.

Financial visibility

Makes the financial process, from debt through to collection, visible and auditable.

Resident self-service

Lets residents help themselves with balances, payments, announcements and faults.

An operational trail

Keeps the owner, status and history of faults, maintenance and field work from being lost.

Multiple portfolios

Runs several estates to common standards while preserving permission and data boundaries.

Faster decisions

Speeds up management decisions with current dashboards and reports.

Who Is It For?

Value for every role in your organisation.

Property, Residence, Mall and Commercial Facility Management makes the daily work easier for everyone — from management to the field team, from the resident to the legal team.

Estate and facility management company owner

Sorun

Running several estates by different methods and in separate files.

Value

Standard processes across the portfolio, central visibility and data separation by company and site.

Estate manager

Sorun

Noticing daily priorities, open jobs and critical situations too late.

Value

Occupancy, faults, visitors, staff, stock and financial movements on a single dashboard.

Accounting and finance team

Sorun

Heavy manual work in calculating dues, matching payments and preparing reports.

Value

Bulk charges, controlled collection approval, automatic financial records and Excel/PDF output.

Technical team / field worker

Sorun

Jobs passed on by phone, leaving the owner and the status unclear.

Value

Assigned work with priority, dates, status, comments, attachments and a history of actions.

Security officer / operations lead

Sorun

Visitor records staying on paper and past entries being unreachable.

Value

Digital entry and exit, plate and contact details, who is currently on site, and a blacklist.

Legal and collections team

Sorun

Tracking cases, enforcement, lawyers, hearings, costs and debt in separate files.

Value

Legal case tracking linked to the unit and the charge, with activities and documents.

Owner and tenant

Sorun

Having to contact management for a balance, payment, announcement or fault status.

Value

A mobile-friendly self-service screen and a more transparent flow of information.

Central management team

Sorun

Managing clients, plans and system status one by one.

Value

Managing companies, users, logos and system settings from one place.

Today, and with Property, Residence, Mall and Commercial Facility Management

How does the platform answer the scattering? (1/2)

TodayEstate, unit and resident details sit in separate spreadsheets.

On this platformAn estate–block–unit hierarchy, owner/tenant history, bulk creation and Excel import.

OutcomeOne current source of record; faster setup.

TodayDues are calculated unit by unit.

On this platformSingle or bulk charges, apportioned equally, by square metre or by unit type.

OutcomeLess repeated calculation and inconsistency.

TodayReceipts get lost in WhatsApp.

On this platformResident payment notification, a manager approval/rejection flow and a collection history.

OutcomeWhere a payment was posted can be traced.

TodayIncome, expenses, bank and cash sit in different tables.

On this platformAccounts, collections, expenses, invoices, bank, cash, transfers and financial records.

OutcomeFinancial visibility gathered in one system.

TodayFault reports stay in phone calls and messages.

On this platformCategory, location, priority, staff assignment, comments, attachments and status history.

OutcomeRequests that do not get lost, and clear ownership.

TodayRecurring jobs depend on somebody remembering.

On this platformRecurring work orders, a Kanban view and a job life cycle.

OutcomeBetter discipline in planned maintenance.

Today, and with Property, Residence, Mall and Commercial Facility Management

How does the platform answer the scattering? (2/2)

TodayMaterials are noticed only once they run out.

On this platformStock movements and critical stock levels.

OutcomeLess risk of disruption from missing materials.

TodayEvery announcement goes to everyone.

On this platformTargeting by estate, block or unit and by owner, tenant or manager.

OutcomeMore relevant communication, less message clutter.

TodayVisitor records are kept in a logbook.

On this platformDigital visitor records, entry and exit, photo or plate details, and a blacklist.

OutcomeFaster lookup and stronger security.

TodayLegal follow-up is scattered across different people.

On this platformCase, lawyer, activity, hearing, document, cost and charge linked together.

OutcomeDeadlines and financial impact tracked in one file.

TodayStaff see more data than they need.

On this platformRole, action permission and scope by company, site or the user’s own data.

OutcomeAccess that fits the job, and a more controlled operation.

TodayManagers wait for a report.

On this platformA manager dashboard and financial reports.

OutcomeProblems surface earlier and decisions take less time.

Module 01 / 11

Portfolio, Estate and Resident Management

The company, estate, block and unit hierarchy is held in one place; owner, tenant, occupant and financial responsibility relationships are kept with their history.

Blocks and units can be created in bulk, with a preview of the operation
Users can be imported from and exported to Excel
Owner and tenant assignments can be uploaded in bulk from a template
Import progress and any failed rows can be followed
Estate manager, staff and data scope assignments can be made
Assignment start and end dates and their history are preserved

Key Benefit

“You can move your existing portfolio into the system without entering it unit by unit, and see each unit's current and past responsible party from one source.”

Module 02 / 11

Finance, Dues and Collections

The finance module goes well beyond a simple list of dues; the whole chain, from debt to report, is held in one place.

Accounts, charge categories, dues and balances, and late payment details
Creating, updating and reversing charges in bulk
Apportionment equally, by square metre or by unit type
Creating, approving and cancelling collections
Bank, cash, transfers, invoices and account movements
Receipt numbering and PDF receipt generation
Trial balance, general ledger movement report and account statements
Late payment interest and debt offset processes

Key Benefit

“The same chain of data runs from the moment a debt is created through to the collection being approved and reflected in a report, so there is less need to reconcile separate tables.”

Module 03 / 11

The Resident Self-Service Experience

Residents manage their balance, payments, announcements, events and fault reports from their own screen.

Total balance, payment due date and active accounts
Charge and collection history
Notifying management of a payment already made
Following announcements, events and notifications; responding to event invitations
Their own unit and common area information
Raising a fault report with category, location, description and a photo
Following a fault's status, comments, attachments and history

Key Benefit

“A good share of the questions residents ask most — what do I owe, has my payment gone through, where is my fault report — becomes self-service.”

Module 04 / 11

Faults, Requests and Work Orders

Fault records are held with estate/block/unit/floor location, category, priority, target date, description and attachments.

New, assigned, in progress, resolved, completed, closed and cancelled states
Comments and files stay under the one request
Pending, ongoing and completed jobs appear on a Kanban board
A job can be assigned to a member of staff or to a contracted firm
Priority, planned and actual dates, and attachments can be held
Daily, weekly, monthly and yearly recurring job definitions for planned maintenance

Key Benefit

“Who holds a request and how long it has been waiting becomes visible; maintenance stops depending on phone traffic and somebody's memory.”

Module 05 / 11

Staff, Contractors and Shifts

Different worker types can be defined — cleaning, technical maintenance, landscaping, pool, security, reception and administrative roles.

Staff can be assigned to estates
Work schedules and bulk shifts can be created
Shift check-in and check-out and work records are supported
Firms providing outside services can be tracked separately

Key Benefit

“Who works at which estate, on what duty and to what schedule can be seen alongside the field jobs assigned to them.”

Module 06 / 11

Stock and Inventory

Product code, barcode, location, unit of measure, current quantity and reorder level are held.

Stock in, out, consumption, return, wastage and adjustment movements
An incorrect movement can be reversed; the history stays traceable
The dashboard highlights items at critical level
Transfers between stores can be recorded

Key Benefit

“Critical stock indicators help you notice materials running low earlier, and consumption and loss movements leave a trail.”

Module 07 / 11

Announcements, Notifications and Events

Announcements can be directed at a whole estate or at a selected estate, block or unit, and at particular audiences such as owners, tenants or estate managers.

Publication and expiry dates and an importance level are held
Residents can mark an announcement as read on their own screen
Notifications are targeted by company or user and delivered in real time
Optional e-mail delivery; infrastructure for scheduled and recurring notifications
Events carry a date, venue, fee, capacity and registration deadline

Key Benefit

“The right content reaches the right person; attendee lists and notification tracking come out of message threads.”

Module 08 / 11

Visitors and Security Operations

A visitor's identity and contact details, photograph, vehicle plate, purpose of visit and the estate, block or unit they are visiting can be recorded.

Entry and exit times are recorded
Who is currently on site can be seen in real time
Visit history and blacklist management
The manager dashboard summarises daily visitor traffic

Key Benefit

“The paper visitor book becomes a digital record that can be searched in seconds and checked against a blacklist.”

Module 09 / 11

Common Area Management

A common area's name, opening hours, capacity, fee, rules, photographs and status (available, under maintenance, closed or reserved) can be defined.

Residents can browse common areas in a list or card view
A photo gallery is available
The booking life cycle — creating, approving, rejecting and cancelling — is supported

Key Benefit

“Common area rules and availability are defined in one place, and the booking experience is settled as part of the project.”

Module 10 / 11

Legal Follow-up

Legal status by unit, the case or enforcement file, the lawyer responsible, the amount claimed, the status, upcoming hearings, activities, documents and costs can all be tracked in one file.

Charges can be linked to a legal file
Legal costs can be passed on to the debt
Hearing and activity history is kept under the one file

Key Benefit

“The relationship between debt, file, lawyer, hearing and cost is held against the relevant unit and account rather than in separate folders.”

Module 11 / 11

Multi-Company Structure and Central Management

A central management layer handles opening client companies, users and system settings from one place.

Opening a new client company and preparing its default roles and permissions
User limits, plan features and storage limits
Uploading a company logo; saving organisation-specific colours
Switching between client contexts
System settings, global notifications and system logs

Key Benefit

“It provides a foundation that can scale from a product serving a single estate to an operation managing many clients and portfolios.”

Use Case — Try It

Bringing a new estate on board.

Click through the steps, or use “See more”, to follow how an estate is set up in the system.

Estate Setup

CompanyYeşil Vadi Management
EstateYeşil Vadi Estate
Blocks4
Step 1 / 6
Use Case — Try It

From dues to collection, end to end.

Follow the whole flow step by step, from raising a charge to the collection being approved and reaching the report.

Bulk Charges

PeriodJanuary 2026
ApportionmentEqual
Total units128
Step 1 / 8
Use Case — Try It

From fault to resolution.

Follow step by step what happens between a resident reporting a fault and its resolution.

Report a Fault

CategoryPlumbing
LocationBlock B, No. 12
PriorityHigh
Step 1 / 5
Use Case — Try It

A day in estate management.

Follow an estate manager's day step by step, from the dashboard check to the daily report.

Manager Dashboard

Occupancy92%
Open faults6
Critical stock2
Step 1 / 5
Use Case — Try It

From debt to legal follow-up.

Follow step by step how an at-risk debt becomes a legal case and is then tracked.

Debt / Receivables Report

At risk
UnitBlock C, No. 7
Overdue4 months
Amount6,800 ₺
Step 1 / 5
Control Centre

Two different screens, the same current data.

While the manager works in the daily operations cockpit, the resident reaches the same data from their own self-service screen, from a different angle.

Manager dashboard

Management Panel

  • Total estates, blocks and units; occupied / vacant view
  • Open faults and open work orders
  • Daily visitors and who is on site
  • Critical stock and items running low
  • Recent expenses, recent collections, expense breakdown
  • Login activity, IP bans, rate-limit breaches

Resident dashboard

Resident Panel

  • Total balance and upcoming or overdue charges
  • Last payment and collection status
  • Current and important announcements
  • Upcoming events and attendance
  • Their own unit and its financial position
  • Raising a fault report and following its status
What Makes It Different?

Not a sum of modules, but a whole process.

A joined-up process

One record feeds the next; the same information is not recreated by different teams.

It includes the resident

Not only office productivity: visibility of balances, payments, announcements and faults gives residents an experience too.

Multi-site and multi-company scale

Company data stays separate while the same central team works across several client contexts.

Data scope beyond the role

Which action can be taken on which site’s data is limited separately, and changes take effect at once.

Traceability

Audit logs, system logs, status and assignment history strengthen the answer to “who did what, and when?”

Accessibility

Mobile and tablet friendly, installable as a PWA, Turkish/English, light and dark themes, and a menu that adapts to permissions.

Open to integration

A versioned API, real-time communication, scheduled jobs and Swagger/OpenAPI infrastructure.

Security and Control

Enterprise access control, described as a business outcome.

Each client or company’s data is held in its own context.
A user can only carry out what their role permits.
Access can be limited to a company, a selected site or a user’s own records.
Significant changes are written to an audit trail with the user, time and action.
Suspicious bursts of requests are monitored; IP blocking and bot protection are in place.
Security checks cover passwords, token renewal and file access.

In short

Property, Residence, Mall and Commercial Facility Management supports enterprise access control through multi-company data separation, role- and action-based permissions, site-level data scope and audit records.

In Closing

More than estate management software: an integrated management and operations platform.

What makes Property, Residence, Mall and Commercial Facility Management strong is not the number of features it has, but that it brings management, finance, field and resident processes together under the same records and permissions.

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