ARCA Yazılım
ARCA Yazılım · Association Management System

Run your whole association from one centre.

Manage every process from a single system — donors, sponsorship management, field operations, finance and communication. Leave scattered lists, lost information and untraceable payments behind.

One source of truth · Role-based permissions · Full audit trail
All under one roof:Donor ManagementSponsorshipField & AidFinanceCampaignsIntegrations
panel.dernekyonetim.com

Overview

Welcome, İhsan · September 2026

İY

Total Donations

₺4.82M

12.4% this month

Active Donors

3,147

218 new

Active Sponsorships

1,286

6.1%

Pending Payments

₺214,500

42 donors

Monthly Donation Income (₺ thousand)

18% increase
Apr
May
Jun
Jul
Aug
Sep

Field Tasks

Yıldız family field visit

Sultanbeyli

Today

Ramadan collection box pickup

Ümraniye

Tomorrow

Orphan sponsor matching

Head office

2 days
Where Things Stand

Association operations are scattered and fragile

The information sits in dozens of places. To follow one donor’s story you have to check Excel, the phone, WhatsApp and the bank separately. The Association Management System brings all of it into one centre.

Scattered system

Excel lists

12 separate files

Phone book

Nobody knows who has it

WhatsApp groups

Information gets lost

SMS panels

A separate system

Bank statements

Matched by hand

Paper forms

Lost in the archive

One Centre

Association Management System

Who pays and when, all on one screen
Bank activity matches the donor automatically
Field, commission and aid come together in one file
Managers see the whole operation live
Donor

Every donor’s whole story on one screen

When you look up a donor, see their history, their payments, the families they support and every conversation held with them on a single page. Reach the right person at the right moment with the right information.

From first contact to today

First and last donation, total contribution and the whole history at a glance.

Payment schedule

Who pays when? Upcoming payments are reminded automatically.

Sponsorship & campaigns

The families a donor supports and the campaigns they joined, side by side.

All communication in one place

SMS, WhatsApp, phone calls, notes and tasks in the same file.

panel · Donor Card
MK

Mehmet Kaya

Donor No: 10428 · Üsküdar, İstanbul

Regular Donor

First Donation

Mar 2021

Last Donation

3 days ago

Total

₺142,500

Payment Schedule

Upcoming: 5 days
01 Oct 2026₺2,500Pending
01 Sep 2026₺2,500Paid
01 Aug 2026₺2,500Paid

Recent Interactions

WhatsApp: Payment reminder sent

Today 09:14

3CX call: 4 min · New sponsorship discussed

Yesterday 16:40

Orphan sponsorship form completed

2 days ago

Task: Send a thank-you card

3 days ago

Family / Child

Manage those in need accurately and fairly

From pre-registration to the field visit, from documents to aid history, every family’s file stays complete and current. The address fills in from the map location, records group by region, and aid decisions rest on data.

From pre-registration to a full file

A family pre-registration becomes a complete file through the field survey.

Address from location

Pick a point on the map and let the address and region fill themselves in.

Child and orphan tracking

Each child’s age, schooling and needs stay linked to their family.

Income & needs profile

The family’s income and priority of need are clearly visible.

panel · Family File

Yıldız Family

File No: A-2043 · Sultanbeyli / İstanbul

Awaiting Aid
Fatih district · Taken from location

Head of Household

Fatma Yıldız

Monthly Income

₺9,000

Household Size

5 (3 children)

Priority of Need

High

Children / Orphans

Elif YıldızAge 9 · Primary schoolSponsored
Yusuf YıldızAge 12 · Middle schoolAwaiting sponsor
Zeynep YıldızAge 6 · PreschoolAwaiting sponsor
4 documents attached
2 field visits
Sponsorship

Match the right donor with the right family and child

The whole sponsorship process — from matching to the payment plan, from follow-up to updates — is run transparently and by the rules. Assign, change and cancel in one click, with the full history on record.

01

Suitable matching

The system suggests a suitable family or child for the donor.

02

Assignment by the rules

Sponsorship rules are enforced and conflicts prevented.

03

Payment plan

Amounts and dates are scheduled automatically.

04

Follow-up & updates

The sponsor is kept informed of progress regularly.

Hüseyin Şahin

Sponsor · ₺2,000 monthly

YY

Yusuf Yıldız

Age 12 · Sultanbeyli

Assign Sponsor Change Sponsor CancelActive sponsorship · 8 months
Field Management

Follow every step in the field as it happens

From creating a task to the final report, the whole field operation lives in the system. Where staff went, what they found, which document they uploaded — all visible live.

01

Task

A field task is created and assigned to a staff member.

02

Region & address

The visit region and location are set.

03

Visit

Staff carry out the survey on site.

04

Information & documents

Photos, notes and documents upload instantly.

05

Outcome

The result of the visit is assessed.

06

Report

The field report reaches the manager automatically.

panel · Field Map
Yıldız Family
Demir Family
Kaya Family
Aksoy Family

Today’s Route · Sultanbeyli

4 visits
Yıldız FamilySurvey
Demir FamilyCompleted
Kaya FamilyAid delivery
Aksoy FamilyScheduled

Staff: Ömer Faruk

Location sharing on · Last update 2 min ago

Commission and Aid

Aid decisions that are transparent and traceable

From application to delivery, every aid decision is recorded with a field survey and a commission ruling. Who received what, and when, is never lost.

01

Pre-registration

The aid application enters the system.

02

Field survey

The family is assessed on site.

03

Commission ruling

The board decides based on the data.

04

Eligibility

The type and amount of aid are set.

05

Provisions / distribution

The aid package is prepared.

06

Delivery & report

A delivery record and report are created.

panel · Commission Ruling

Karar No: K-2026/184

Approved

Application: Yıldız Family · Sultanbeyli

Field Survey Summary

Household income below minimum wage, 3 children of school age. Urgent need for food and stationery identified.

Aid Type

Food + Stationery

Tutar

₺4.500

CM
FS
M
3 approvals complete
panel · Commission Ruling

Provisions Distribution

Paket No: E-5521 · Ramazan Kolisi

Package prepared

Warehouse · 08:30

Out for delivery

Ömer Faruk · 10:15

Delivered to the family

Signature + photo

Report created

Sent to the manager

Campaign

Plan, publish and measure your campaigns

From creating a campaign to sharing the poster, from stakeholder management to income tracking, everything sits in one place. Which campaign raised how much, and who contributed — all clear.

Goal-driven campaigns

Set the campaign goal and watch progress live.

Stakeholders & shareholders

Add stakeholders, shareholders and donors to a campaign.

Announce in one click

Reach the right audience with the campaign over SMS and WhatsApp.

Campaign report

Income, participation and breakdown gathered in one report.

panel · Ramadan Campaign
Campaign Poster

Ramazan'da Bir Yetim Sevindir

1.000 aileye erzak kolisi

Goal Progress

%74
₺1.48M raisedHedef: ₺2.00M

Weekly Income

H1
H2
H3
H4

Stakeholders

AYAhmet YılmazShareholder
SASelin ArıStakeholder
Burak ÖzDonor

+ 214 donors

Collection Boxes

Account for every collection box down to the last kuruş

From distribution to counting, from approval to finance, the collection box process is tracked end to end. Which box sits where and how much it raised — all recorded and auditable.

01

Distribution

Boxes are distributed to locations and recorded.

02

Location

Every box’s location is held on the map.

03

Collection

The box is collected at pickup time.

04

Counting

The amount inside is counted and entered.

05

Approval

The count is approved through a double check.

06

Finance

The amount posts to finance automatically.

Aktif Kumbaralar

KMB-0192

Merkez Mosque

₺3,240Counted

KMB-0207

Şah Market

₺1,180Awaiting approval

KMB-0233

Güven Pharmacy

In the field

Bu Ay Toplanan

₺186.400

128 boxes across six regions

Posted to finance%98
Finance

Track payments alongside donors and sponsorships

Donations, income, expenses and the balance sheet under one roof. Every payment stays linked to its donor, sponsorship and campaign; your financial picture is clear at all times.

Income & expenses in one place

Donations, payments, income and expenses gather on one screen.

Live balance sheet

The association’s finances stay current and visible.

Finance by campaign

What each campaign raised and where it was spent, clearly.

Donor payment tracking

Upcoming, paid and overdue payments at a glance.

panel · Finance
Gelir

₺4.82M

Gider

₺3.14M

Bakiye

₺1.68M

Gelir / Gider Dengesi

Pozitif
Apr
May
Jun
Jul
Aug
Sep

Donor Payment Tracking

Mehmet Kaya01 Oct₺2,500Paid
Ayşe Demir01 Oct₺6,000Upcoming
Kadir Aslan25 Sep₺1,200Overdue

Finance by Campaign

Ramadan Campaign₺1.48M / ₺2.00M
Tasks & Staff

Everyone knows their job, and you see everything

Assign tasks by region and staff member, and follow progress in the field live. Who visited which family, which task is waiting — all on one board.

Task assignment

Distribute tasks by region and staff member.

Delegation

Route the right job to the right person.

Completed tasks

See finished jobs and visits.

Staff report

Measure each staff member’s performance.

Everyone knows their job, and you see everything

Staff & Task Board

Bu hafta · 4 personel aktif

Hafta 34
37
Open tasks
85
Completed
42
Visits this week
KA

Kemal Aksoy

24/28 tasks
Field Supervisor Fatih

Elif Şahin

18/20 tasks
Field Staff Üsküdar
BD

Burak Demir

31/40 tasks
Field Staff Bağcılar
ZK

Zeynep Kaya

12/14 tasks
Coordinator General
Excel Migration

Bring your existing data across with ease

The Excel lists you have kept for years are not wasted. Import your donor, family and payment records in one click; export any report in one click.

donors_2025.xlsx

1,284 records · 6 columns

Full NameAmount
Ahmet Yıldız₺1,500
Fatma Korkmaz₺750
Mehmet Aydın₺2,000
Ayşe Çelik₺500

Imported into the system

Ahmet YıldızMatched
Fatma KorkmazMatched
Mehmet AydınMatched
Ayşe ÇelikMatched
Import Export
Reporting

Reach the right data instantly when deciding

Ready-made reports for every area, from donations to the field, from sponsorship to finance. The figures you present to your board are always current and from a single source.

Donor report

Donation frequency, loyalty and total contribution.

Family report

Region, need and aid status.

Sponsorship report

Active, ended and pending sponsorships.

Campaign report

Goal, actuals and stakeholder contribution.

Staff report

Task completion and field performance.

Field report

Visits, outcomes and regional breakdown.

Finance report

Income, expenses, balance sheet and cash flow.

Executive summary

The whole association at a glance.

Monthly donation income

Son 6 ay · 2025

18% increase
Mar
Apr
May
Jun
Jul
Aug
₺4.78M
Total
₺797K
Average
₺1.02M
Highest
User · Permission · Region

Everyone sees only their own work, you control it all

Add users, grant region-based permissions and decide who can do what. Every action is logged — you can trace every step back.

Adding users

Bring your team into the system in minutes.

Permission management

Role-based, fine-grained access control.

Regional permissions

Staff see only their own region.

Audit trail

Every action is logged and traceable.

Everyone sees only their own work, you control it all

Users & Permission Matrix

SA

Selin Arslan

All regions

Manager
KA

Kemal Aksoy

Fatih

Field Supervisor
DY

Derya Yılmaz

Accounting

Finance
BD

Burak Demir

Bağcılar

Field Staff
PermissionSelinKemalDeryaBurak
Donor management
Field & visits
Finance & balance sheet
User permissions

Audit trail

Selin A. approved a new sponsorship10:24
Derya Y. edited a payment record09:47
Kemal A. completed a field visit09:12
Integrations

All your channels talk to each other

Bank, SMS, phone system, WhatsApp and e-mail do not work separately; they are part of a single flow. One donor action sets the whole process going by itself.

Bank

Track payments alongside donor and sponsorship processes

SMS

Reach the right person at the right time

3CX / Phone system

Make your phone calls part of the association’s operation

WhatsApp / WATI

Talk to your donors on the channel they use most

E-mail

Send updates and thank-yous automatically

Example flow

A payment reminder, a process that completes itself

Payment approaches

The system reminds

SMS / WhatsApp

A gentle reminder

The donor pays

Bank activity

Automatic matching

Matched to the donor

Notification

Thank-you message

A call if needed

3CX conversation

Task & record

The manager sees it

A thank-you card goes out automatically when a sponsorship begins

The moment a donor becomes a sponsor and makes their first payment, a personalised thank-you design carrying the details of the child they support — the Orphan/Family Form — is prepared and sent over WhatsApp.

Sponsorship begins
Payment is made
Thank-you card is prepared
Sent over WhatsApp
WhatsApp · WATI
Hello Ahmet, your sponsorship of Yusuf has begun. You can view the thank-you card we prepared for you 💛

Orphan/Family Form · Yusuf Yıldız

Your sponsor: Hüseyin Şahin

Toplu SMS

2,480 recipients
Recipient groupActive donors
Our Ramadan campaign has begun. To bring hope to a family: dernekyonetim.com/ramazan
160 characters · 1 SMS Ready to send
2,431
Delivered
74%
Open rate
318
Donations
End-to-End Scenarios

One action, a process that completes itself

The system connects the work together. You take one step; the rest flows on in the right order, reaching the right people.

01
Scenario 01

From donation to sponsorship, from payment to notification

One donor touches a child’s life — and you simply watch it happen.

Donor
Sponsorship
Family / Child
Payment plan
Bank matching
SMS / WhatsApp
02
Scenario 02

From family to field, from commission to distribution

An application becomes aid that follows the rules — every step on record.

Family application
Field survey
Commission ruling
Aid
Provisions delivery
Report
03
Scenario 03

One phone call, a completed process

Everything discussed on the phone becomes part of the operation.

Donor
3CX call
Call record
Create task
SMS / WhatsApp
Report
🇹🇷Türkçe

Bağış yönetimi

🇬🇧English

Donation management

Multi-Language · International

Work as one association beyond borders

Your international operations sit in the same system, across different languages and currencies. Each country’s team works in its own language while head office sees the whole picture on one screen.

Multi-language

The interface in your team’s and your donors’ language.

Multi-currency

Collect donations from different countries in one place.

Branch management

Connect your international offices to head office.

Manager Dashboard

Your association’s heartbeat, on a single screen

From total donations to active sponsorships, from pending payments to families awaiting aid — everything you need for management decisions is in front of you at first glance.

Your association’s heartbeat, on a single screen

Overview

Welcome, İhsan · September 2026

İY

Total Donations

₺4.82M

12.4% this month

Active Donors

3,147

218 new

Active Sponsorships

1,286

6.1%

Pending Payments

₺214,500

42 donors

Monthly Donation Income (₺ thousand)

18% increase
Apr
May
Jun
Jul
Aug
Sep

Field Tasks

Yıldız family field visit

Sultanbeyli

Today

Ramadan collection box pickup

Ümraniye

Tomorrow

Orphan sponsor matching

Head office

2 days

Recent Donor Activity

MKMehmet Kaya₺12,500Paid
ADAyşe Demir₺6,000Reminded
Hüseyin Şahin₺24,000Sponsor

Bring your whole association into one centre

Unite every process in a single system, from donors to the field, from sponsorship to finance. Keep your data together and your team looking at the same picture.

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